Last reviewed: 4 September 2026
This privacy notice explains how Theme Park Trip collects and uses personal information when you visit themeparktrip.co.uk, contact us or otherwise interact with the site.
Who is responsible for your information?
Theme Park Trip is the operator and data controller for the personal information described in this notice.
Information we may collect
Depending on how you use the site, we may collect:
- your name, email address and the contents of messages submitted through our contact form
- technical information such as IP address, browser type, device information, approximate location, referring page and timestamps
- cookie identifiers, consent choices and website-usage information
- correspondence and records connected with a correction, complaint or enquiry
- information you voluntarily provide in comments, surveys or other future site features
Please do not send sensitive personal information unless it is necessary and we have asked for it.
How we use personal information
We may use personal information to:
- receive, investigate and reply to enquiries
- deal with correction requests, complaints and legal issues
- operate, secure and troubleshoot the website
- understand website use and improve our content
- prevent spam, fraud and misuse
- keep records needed to manage the site and demonstrate compliance
- send marketing communications only where we have a lawful basis and any required consent
Lawful bases
The lawful basis depends on the activity. We may rely on legitimate interests to respond to ordinary enquiries, run and secure the site, improve content and prevent misuse. We may rely on consent for non-essential cookies and optional marketing. We may process information where necessary to comply with a legal obligation or establish, exercise or defend legal claims.
Where we rely on legitimate interests, we consider the effect on your rights and interests.
Contact forms and email
When you submit the contact form, the information you enter is sent to our nominated email inbox and may also be stored in the WordPress administration area by the form plugin.
We use this information to review and respond to your message. Contact-form submissions should be retained only as long as reasonably needed for the enquiry, related records and any legal obligations. Our proposed default retention period is 12 months after an enquiry is closed, unless there is a reason to retain it for longer.
Cookies and analytics
The site uses essential technologies required for security, administration, performance and remembering choices. We will not set non-essential analytics, advertising or affiliate-tracking technologies before obtaining any consent required by law.
Our Cookie Policy explains the categories used and how to change your choices.
Sharing and service providers
We may share information with service providers that help us host, secure, back up, analyse and operate the website or deliver email. They may process information only for the relevant service and subject to their contractual and legal obligations.
We may also disclose information where required by law, to protect rights or safety, or as part of a future sale or transfer of the site.
International transfers
Some service providers may process information outside the United Kingdom. Where this occurs, we will use an applicable lawful transfer mechanism and appropriate safeguards.
How long we keep information
We keep personal information only for as long as needed for the purpose for which it was collected, including legal, accounting, security and dispute-resolution needs. Technical logs and backups may follow separate rolling retention periods.
Your rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct or erase your personal information, restrict or object to processing, and obtain a portable copy. Where processing relies on consent, you may withdraw it at any time.
The right to object to processing based on legitimate interests is brought to your attention explicitly: you may object by contacting us, and we will consider the circumstances and applicable legal requirements.
To exercise a right, please visit our contact page. We may need to verify your identity.
You may also complain to the UK Information Commissioner’s Office. We would appreciate the opportunity to address your concern first.
Security
We use reasonable technical and organisational measures intended to protect personal information. No internet transmission or storage system can be guaranteed completely secure.
Children
The site is intended for a general audience and is not designed to collect personal information from children. If you believe a child has submitted personal information without appropriate permission, please contact us.
Changes to this notice
We may update this notice when the site, providers or law changes. The latest version and review date will appear on this page.